Customer Relation Executive - Surat

ImagicaHealth · Surat

वेतन₹14,000–22,000महीना, जैसा लिखा है

कहाँSuratGujarat

प्रकारFull time

Posted16 Oct30 दिन पहले, SimplyHired से

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जो skills माँगे हैं37 लिखे हैं

Report preparationCustomer records maintenanceRecord-keepingCustomer complaint handlingCustomer relationship buildingClient onboardingEmail communicationTechnical support via phoneInbound customer enquiry call handlingPhone communicationClient detail updatesOperations coordinationSpreadsheetsClient enquiry handlingZoomClient record-keeping practicesInternal team coordination for query resolutionCross-departmental liaisonEnglishClient data maintenance in CRMLocal languageBachelor's degreeStakeholder coordinationClient servicesCustomer supportCRM system proficiencyProductivity softwareHindiClient communication skillsTechnical support via emailInternal team coordination for issue resolutionInternal communicationCommunication skillsClient liaisonTeam coordinationClient interaction via phone callsCustomer data entry

इस job के बारे में

IMAGICAHEALTH is hiring a Customer Relation Executive to manage client communication, provide support assistance, and coordinate with internal teams. We are looking for candidates with good communication and coordination skills who can handle client queries efficiently and maintain smooth operations.

Responsibilities

Handle client communication via calls, emails, and Zoom meetings

Provide basic technical/software support to clients

Prepare and maintain reports in Excel

Coordinate with internal teams for updates and follow-ups

Maintain records in CRM/tracking systems

Support onboarding and day-to-day client assistance

Resolve client concerns and ensure proper follow-up

Requirements

1+ year of experience preferred (Freshers can also apply)
Good communication skills in English & Hindi
Strong knowledge of Excel & MS Office
Good coordination and multitasking skills
Experience in Customer Support, Helpdesk, BPO, or Office Coordination is a plus
CRM or ChatGPT knowledge will be an added advantage
Positive attitude and willingness to learn

Pay: ₹14,000.00 - ₹22,000.00 per month

Education

Bachelor's (Preferred)

Experience

Customer support: 1 year (Preferred)

Location

Utran, Surat, Gujarat (Preferred)

Work Location: In person

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