IM
Customer Relation Executive - Surat
ImagicaHealth · Surat
Pay₹14,000–22,000a month, as listed
WhereSuratGujarat
TypeFull time
Posted16 Oct19 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list37 named
Report preparationCustomer records maintenanceRecord-keepingCustomer complaint handlingCustomer relationship buildingClient onboardingEmail communicationTechnical support via phoneInbound customer enquiry call handlingPhone communicationClient detail updatesOperations coordinationSpreadsheetsClient enquiry handlingZoomClient record-keeping practicesInternal team coordination for query resolutionCross-departmental liaisonEnglishClient data maintenance in CRMLocal languageBachelor's degreeStakeholder coordinationClient servicesCustomer supportCRM system proficiencyProductivity softwareHindiClient communication skillsTechnical support via emailInternal team coordination for issue resolutionInternal communicationCommunication skillsClient liaisonTeam coordinationClient interaction via phone callsCustomer data entry
About this job
IMAGICAHEALTH is hiring a Customer Relation Executive to manage client communication, provide support assistance, and coordinate with internal teams. We are looking for candidates with good communication and coordination skills who can handle client queries efficiently and maintain smooth operations.
Responsibilities
Handle client communication via calls, emails, and Zoom meetings
Provide basic technical/software support to clients
Prepare and maintain reports in Excel
Coordinate with internal teams for updates and follow-ups
Maintain records in CRM/tracking systems
Support onboarding and day-to-day client assistance
Resolve client concerns and ensure proper follow-up
Requirements
- 1+ year of experience preferred (Freshers can also apply)
- Good communication skills in English & Hindi
- Strong knowledge of Excel & MS Office
- Good coordination and multitasking skills
- Experience in Customer Support, Helpdesk, BPO, or Office Coordination is a plus
- CRM or ChatGPT knowledge will be an added advantage
- Positive attitude and willingness to learn
- Pay
- ₹14,000.00 - ₹22,000.00 per month
Education
Bachelor's (Preferred)
Experience
- Customer support
- 1 year (Preferred)
Location
Utran, Surat, Gujarat (Preferred)
- Work Location
- In person
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