Customer Support English-Excel (Freshers)

Job Summary

We are looking for enthusiastic and customer-focused freshers to join our team as Customer Support Executives. The ideal candidate should have good English communication skills, basic to intermediate knowledge of MS Excel, and a willingness to learn. The candidate will be responsible for handling customer queries, maintaining records, updating data, and ensuring a positive customer experience.

Key Responsibilities

Handle customer queries through calls, emails, or chat, as per business requirements.

Communicate professionally in English and provide accurate information to customers.

Maintain and update customer records using MS Excel and other internal systems.

Perform basic Excel tasks such as data entry, sorting, filtering, and maintaining reports.

Resolve customer issues within the defined timelines or escalate them to the concerned team.

Follow company policies, standard operating procedures, and quality guidelines.

Maintain accuracy, confidentiality, and professionalism while handling customer information.

Meet daily productivity, quality, and customer satisfaction targets.

Pay

₹15,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Life insurance

Provident Fund

Application Question(s)

WEST DELHI NEARBY (Kindly mention your current location)

MS-Excel & Ms-Word (Required)

Immediate joiner PLS

Can you draft mail in English (Must)

Education

Bachelor's (Required)

Language

English (Fluent) (Required)

Location

Uttam Nagar, Delhi, Delhi (Required)

Work Location

In person