Tele Caller Executive

Offenso Hackers Academy · Kochi

वेतन₹14,000–16,000महीना, जैसा लिखा है

कहाँKochiKerala

प्रकारFull time

Posted22 Octकल, SimplyHired से

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जो skills माँगे हैं51 लिखे हैं

Promotional pitchingSales persuasionCustomer records maintenanceComputer operationInbound salesOutbound lead nurturingCollaboration with salesProduct recommendationInbound customer enquiry call handlingCoordination with sales teamsPhone communicationCall loggingStudent recruitmentClient detail updatesComputer literacyLead list managementClient enquiry handlingInbound voiceOutbound telemarketingCross-departmental liaisonClient data maintenance in CRMClient needs assessmentLead conversionSalesLead management systemsBusiness etiquetteBachelor's degreeLead nurturingClient servicesStudent admissionsPhone canvassingProspectingTelesalesCRM system proficiencyStudent advisingProviding product informationClient communication skillsTelemarketingProfessional phone etiquetteAfter-call work proceduresClient educationCommunication skillsSales follow-upClient liaisonConsultative sellingCustomer acquisitionCross-functional communicationOffice phone managementQuota attainmentOne-to-one counselling for student conversionCustomer data entry

इस job के बारे में

Job Description – Telecaller Executive

Company: Offenso Hackers Academy
Industry: EdTech (Education Technology)

Job Summary

We are looking for a Telecaller Executive to connect with prospective students, provide information about our cybersecurity courses and training programs, follow up on enquiries, and support the admissions and sales process.

Key Responsibilities

Make outbound calls to prospective students and follow up on course enquiries.

Handle incoming calls and respond to enquiries regarding cybersecurity courses, training programs, fees, and admissions.

Explain course details, benefits, and available training options clearly to prospective students.

Follow up with leads generated through digital marketing campaigns, websites, and other sources.

Maintain accurate records of calls, student enquiries, follow-ups, and lead status.

Identify prospective students' requirements and guide them toward suitable courses.

Coordinate with the sales and academic counselling teams to ensure timely follow-up and conversion of leads.

Achieve daily and monthly calling targets and contribute to admission targets.

Maintain professional communication with prospective students.

Update lead details and follow-up activities in the CRM or designated tracking sheets.

Required Skills

Good verbal communication and interpersonal skills.

Ability to communicate clearly and handle student enquiries professionally.

Good follow-up and persuasion skills.

Basic computer knowledge and proficiency in data entry.

Ability to achieve targets and manage multiple enquiries.

A positive attitude and willingness to learn.

Qualifications and Experience

Education: Any graduate or undergraduate with relevant skills.
Experience: 0–2 years in telecalling, customer service, or sales preferred.

Freshers with good communication skills are welcome to apply.

Job Type: Full-time
Industry: EdTech / Cybersecurity Training
Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Work Location: In person

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