SO
Reservation Executive
South India Trails · Kochi
Pagaar₹20,000–22,000mahina, jaisa likha hai
KahanKochiKerala
TypeFull time
Posted18 Sep24 din pehle, SimplyHired se
Kaam ne check kiya
Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Din ka kaam
Gaadi ya licence nahi chahiye
Jo skills maange hain7 likhe hain
HospitalityGuest relationsCustomer serviceEnglishHindiCommunication skillsHotel experience
Is job ke baare mein
The successful candidate will be responsible for managing room reservations, responding to guest inquiries, and ensuring a seamless booking experience for our guests.
Key Responsibilities
- Manage Room Reservations: Handle room reservations, cancellations, and modifications via phone, email, and online booking systems.
- Respond to Guest Inquiries: Provide prompt and accurate responses to guest inquiries regarding room availability, rates, and hotel services.
- Ensure Accurate Booking Information: Verify guest information, room assignments, and special requests to ensure accuracy and efficiency.
- Coordinate with Office Team :Work closely with the other office team to ensure a smooth operations.
- Stay updated with the hotel services, amenities, and promotions to provide accurate information to guests.
- Handle bookings from OTA platforms and update availability as needed.
Requirements
- Experience in Travel agency, hotel reservations, customer service, or a similar role.
- Strong communication skills (verbal) in English & Hindi and any 01 regional language
- Proficiency in WhatsApp Business, email handling, and basic computer operations.
- Customer-focused mindset with problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple bookings simultaneously.
- Pay
- ₹20,000.00 - ₹22,000.00 per month
Benefits
Cell phone reimbursement
Flexible schedule
- Work Location
- Hybrid remote in Kochi, Kerala
Kochi mein aisi jobsSab dekho →
Kaam paane ke liye kabhi paise mat do. Fee maange toh scam hai. Das nishaan →