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Process Associate – Voice & Non-Voice (US)

Cybergys Technologies · Kolkata
Pagaar₹1.8L–3Lsaal, jaisa likha hai
KahanKolkataWest Bengal
TypeFull time
Posted22 Sep20 din pehle, SimplyHired se
Kaam ne check kiya
Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Night shift
Gaadi ya licence nahi chahiye
Jo skills maange hain7 likhe hain
Microsoft ExcelUpsellingEnglishMaster's degreeCustomer supportTypingCommunication skills
Is job ke baare mein

WE’RE HIRING | Process Associate – Voice & Non-Voice (US)

Join Cybergys Technologies and be part of our customer support team!

Job Details

Work Mode
Work from Office
Location
Salt Lake Sector V, Kolkata
Shift
US Night Shift – 6:30 PM to 2:30 AM
Working Days
Monday to Friday

What You’ll Do

Handle customer queries through voice and chat support, based on project requirements.

Provide customer support — No Sales / No Upselling

Coordinate with internal teams to resolve queries

Maintain quality and professionalism in customer interactions

Update customer records accurately

What We’re Looking For

Good Communication & Written skils in English ( Mandatory )

Basic knowledge of MS Excel

Good typing speed

Comfortable working night shifts

  • * Think you’re the right fit? We’d love to hear from you! Send your CV to

Mail ID - hr@technokrats.in

Join us and grow with Cybergys Technologies!

Pay
₹180,000.00 - ₹300,000.00 per year

Ability to commute/relocate

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

What was your last drawn salary?

Experience

Customer support
1 year (Required)

Language

English (Required)

Work Location
In person

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