Process Associate – Voice & Non-Voice (US)
Cybergys Technologies · Kolkata
Pay₹1.8L–3La year, as listed
WhereKolkataWest Bengal
TypeFull time
Posted22 Sep15 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list7 named
Microsoft ExcelUpsellingEnglishMaster's degreeCustomer supportTypingCommunication skills
About this job
WE’RE HIRING | Process Associate – Voice & Non-Voice (US)
Join Cybergys Technologies and be part of our customer support team!
Job Details
- Work Mode
- Work from Office
- Location
- Salt Lake Sector V, Kolkata
- Shift
- US Night Shift – 6:30 PM to 2:30 AM
- Working Days
- Monday to Friday
What You’ll Do
Handle customer queries through voice and chat support, based on project requirements.
Provide customer support — No Sales / No Upselling
Coordinate with internal teams to resolve queries
Maintain quality and professionalism in customer interactions
Update customer records accurately
What We’re Looking For
Good Communication & Written skils in English ( Mandatory )
Basic knowledge of MS Excel
Good typing speed
Comfortable working night shifts
- * Think you’re the right fit? We’d love to hear from you! Send your CV to
Mail ID - hr@technokrats.in
Join us and grow with Cybergys Technologies!
- Pay
- ₹180,000.00 - ₹300,000.00 per year
Ability to commute/relocate
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s)
What was your last drawn salary?
Experience
- Customer support
- 1 year (Required)
Language
English (Required)
- Work Location
- In person
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