Tele Caller Executive

Core Institute of Technology is looking for enthusiastic and communication-focused Telecallers to join our team. The selected candidates will be responsible for contacting prospective students, explaining our courses and programs, answering queries, and supporting the admissions process.

Experience in the EdTech, Education, Training, or Academic Counselling industry will be considered an added advantage.

Key Responsibilities

Make outbound calls to prospective students and parents from provided leads.

Explain courses, programs, eligibility, fees, and admission procedures clearly.

Understand student requirements and recommend suitable courses.

Follow up with interested candidates through calls and other communication channels.

Maintain accurate records of calls, leads, follow-ups, and admissions.

Convert qualified leads into counselling appointments and admissions.

Handle student/parent queries professionally and provide relevant information.

Achieve assigned daily, weekly, and monthly calling and admission targets.

Coordinate with the counselling and admissions team to ensure smooth student onboarding.

Requirements

Good verbal communication skills in English and Malayalam; additional languages are an advantage.

Minimum qualification

Plus Two / Diploma / Graduate.

Previous experience in telecalling, telesales, customer support, admissions, or counselling is preferred.

Experience in EdTech or the education sector will be an added advantage.

Basic computer knowledge and familiarity with MS Office/CRM tools.

Positive attitude, confidence, and willingness to communicate with students and parents.

Ability to work toward targets and follow up consistently.

Pay

₹10,000.00 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Paid time off

Work Location

In person