SA
Customer Experience Manager
SAI SERVICE CHENGANNUR · Thiruvananthapuram
PagaarPagaar nahi likha
KahanThiruvananthapuram
TypeFulltime
Posted1 Oct14 din pehle, Indeed se
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Is job ke baare mein
- Supervise day-to-day operations in the customer service department.
- Respond to customer service issues in a timely manner.
- Create effective customer service procedures, policies, and standards.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Implement an effective customer loyalty program.
- Maintain accurate records and document all customer service activities and discussions.
- Assess service statistics and prepare detailed reports on your findings.
- Job Type
- Full-time
- Pay
- ₹18,500.00 - ₹35,000.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Provident Fund
Education
- Bachelor's (Preferred)
Experience
- Customer service: 7 years (Preferred)
- Customer support: 4 years (Preferred)
- Work Location
- In person
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