Customer Care Executive
Fernandez Hospital · Hyderabad
Pagaar₹15,000–22,000mahina, jaisa likha hai
KahanHyderabadTelangana
TypeFull time
Posted7 OctKal, SimplyHired se
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Jo skills maange hain18 likhe hain
Collaborate with healthcare professionalsInbound customer enquiry call handlingSalesPhone communicationClient enquiry handlingInbound voiceCall scripting adherenceLead conversionClient servicesB2B salesPatient orientationHandling patient queriesProfessional phone etiquetteClient educationClient liaisonMarketingTeam coordinationOffice phone management
Is job ke baare mein
Role & Responsibilities
To answer every call that lands on their extension effectively, driving towards conversion of clients.
To be able to coordinate with the OP team with an ease to accommodate the patients.
Should be able to understand the patient’s need and guide them to the right consultants.
Have complete knowledge of all unit doctors, with their specialty and experience, to explain to the callers.
To ensure that end-to-end solution is provided.
Adherence to the script / Quality of Calls and Procedures.
Patient Impacting Errors / Non-Patient Impacting Errors.
- Pay
- ₹15,000.00 - ₹22,000.00 per month
Benefits
Provident Fund
- Work Location
- In person
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