Customer Relationship Manager (CRM)

Fresio herbals pvt ltd · Surat

Pagaar₹10,000–22,000mahina, jaisa likha hai

KahanSuratGujarat

TypeFull time

Posted13 Oct5 din pehle, SimplyHired se

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Jo skills maange hain35 likhe hain

Customer follow-upsCustomer records maintenanceCustomer analytics reportsCustomer communicationCustomer complaint handlingCustomer behaviour analysisCollaboration with salesSales reportingCustomer relationship buildingData analysis reportingCoordination with sales teamsSales analysisClient enquiry handlingProviding information to customersPerformance reportingCross-departmental liaisonClient relationship developmentManagement information reporting for salesClient data maintenance in CRMMaster's degreeLead management systemsBachelor's degreeLead nurturingClient servicesMarketing campaign performance trackingCustomer loyaltyClient retention strategyMarketing analyticsCRM system proficiencyCustomer satisfaction improvementCollaboration with the marketing departmentSales follow-upTeam coordinationFunnel analysisCampaign performance reporting

Is job ke baare mein

Key Responsibilities

Manage and maintain the Customer Relationship Management (CRM) system

Develop and execute customer engagement strategies

Handle customer queries, complaints, and feedback efficiently

Analyze customer data to improve retention and loyalty

Coordinate with marketing and sales teams for campaigns and promotions

Monitor customer lifecycle (lead → conversion → retention)

Generate reports on customer behavior, sales trends, and campaign performance

Ensure timely follow-ups with leads and existing customers

Improve customer satisfaction and brand loyalty

Candidate can directly contact on 6351897986

Job Type: Full-time
Pay: ₹10,000.00 - ₹22,000.00 per month
Work Location: In person

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