Customer Support Executive

Job Title: Customer Support Executive – Voice Process (Noon) Job Responsibilities: Handle inbound and outbound customer calls professionally. Assist customers with queries related to orders, deliveries, refunds, returns, and other services. Resolve customer issues efficiently while maintaining customer satisfaction. Follow company policies, process guidelines, and quality standards. Maintain accurate records of customer interactions. Coordinate with relevant teams to resolve customer concerns. Specific Requirements: Good verbal communication skills in English and Hindi. Must be comfortable working in a voice-based BPO process. Basic computer knowledge and typing skills. Comfortable working in rotational shifts, including day and night shifts, as per process requirements. Good listening skills, problem-solving ability, and a positive attitude. Freshers and experienced candidates can apply. Must be willing to work from the office. Job Location: Bhopal, Madhya Pradesh Contact Person: Mahak Dwivedi Contact Number: 7389359212 Email: mahak.dwivedi@magnumgroup.co.in Interested candidates can contact us or share their resumes using the contact details mentioned above.