HR Business Operations & Growth Executive/Manager

JOB DESCRIPTIONBusiness Operations & Growth Executive

Company

UROWN GROUPS HR CONSULTING

Job Type

Full-Time

Work Mode

Work From Home (WFH)

Experience Required

2–4 Years

Salary

₹12,000–₹15,000 per month + Performance-Based Incentives

Reporting To

Founder / Owner

About UROWN GROUPS HR CONSULTING

UROWN GROUPS HR CONSULTING provides recruitment, staffing, talent acquisition and HR-related services to companies across multiple industries.

We are looking for a proactive, responsible and business-minded professional who can manage daily business operations, coordinate the recruitment team, maintain client relationships and contribute to the company's continued growth.

The selected candidate will work directly with the Founder and gradually take ownership of routine business activities, allowing the Founder to focus on strategic decisions and business expansion.

Key Responsibilities

Business Operations & Management

Manage and coordinate the company's day-to-day activities remotely.

Ensure tasks, deadlines and client commitments are completed on time.

Identify operational issues and implement practical solutions.

Maintain business records, trackers and reporting systems.

Handle routine operational decisions within approved limits.

Recruitment & Team Management

Monitor client requirements, candidate sourcing, screening, interviews and joining updates.

Coordinate with recruiters, freelance recruiters and HR interns.

Assign tasks, monitor productivity and maintain daily performance reports.

Ensure recruitment assignments are handled efficiently and client expectations are met.

Identify gaps in team performance and recommend improvements.

Client Relationship Management

Maintain professional relationships with existing clients.

Coordinate new recruitment requirements and follow up on pending matters.

Prepare and follow up on commercial proposals and service agreements.

Monitor client satisfaction and identify opportunities for repeat business.

Ensure timely communication and resolution of client concerns.

Business Development & Growth

Identify prospective corporate clients requiring recruitment and staffing services.

Conduct client outreach through telephone calls, email, LinkedIn and other appropriate channels.

Generate qualified leads, arrange meetings and follow up on business opportunities.

Support conversion of prospects into active, paying clients.

Identify opportunities to expand services and increase recurring business.

Track the business development pipeline and report progress regularly.

Revenue, Billing & Payment Coordination

Maintain monthly revenue and business performance records.

Track invoices, client payments, outstanding receivables and business expenses.

Follow up with clients regarding overdue payments.

Coordinate with the Founder on pricing, payment terms and commercial matters.

Prepare monthly summaries of revenue, collections and pending payments.

Administration & Documentation

Maintain recruitment trackers, client databases and business reports using Google Sheets or Excel.

Prepare and maintain job descriptions, proposals, agreements and other business documents.

Maintain proper records of client requirements, candidate progress and team activities.

Coordinate administrative tasks and improve existing business processes.

Reporting to the Founder

Submit regular reports on recruitment progress, team productivity, client pipeline, revenue and collections.

Highlight operational issues, business risks and pending decisions.

Recommend practical solutions rather than waiting for instructions on every task.

Gradually assume responsibility for routine business operations with minimal supervision.

Required Qualifications & Skills

Graduate in any discipline; an HR, Business Administration or Management background is preferred.

2–4 years of relevant experience in recruitment consultancy, staffing, business operations or a related field.

Strong communication, coordination, follow-up and organisational skills.

Practical knowledge of Google Sheets, MS Excel and business documentation.

Understanding of recruitment processes, client management and business development.

Ability to manage multiple responsibilities and work independently from home.

Reliable internet connection, a suitable working environment and professional communication skills.

Strong problem-solving ability, accountability and professional integrity.

Work-from-Home Requirements

Work remotely with regular communication and coordination with the Founder and team.

Be available during agreed working hours and attend virtual meetings as required.

Maintain daily task updates and submit performance reports.

Ensure confidentiality of company, client and candidate information while working remotely.

Key Performance Indicators (KPIs)

Performance will be assessed based on

Timely completion of operational tasks and client requirements.

Recruiter productivity and recruitment delivery.

Client satisfaction and retention.

Qualified leads generated and new business opportunities converted.

Revenue generated and payments collected.

Accuracy of business records and reporting.

Ability to manage routine business activities with minimal supervision.

Career Growth

This role offers an opportunity to grow into a Business Operations Manager position, with greater responsibility for managing the team, overseeing business operations and supporting the company's overall growth.

Ideal Candidate Profile

We are looking for someone who takes ownership, follows through on commitments, solves problems independently and understands that business growth requires both operational efficiency and revenue generation.

The ideal candidate should be willing to grow with UROWN GROUPS HR CONSULTING and gradually take on greater responsibility for running the business remotely.

To Apply: Please share your updated CV along with a brief description of your experience in business operations, team management, client handling and business development.