Tele Caller Executive

Job Description: Telecaller Executive

Department

Sales / Customer Support

Location

Raipur, Chhattisgarh

Experience

0–2 Years

Employment Type

Full-Time

About the Role

We are looking for a confident and customer-oriented Telecaller Executive to connect with potential customers, understand their requirements, generate leads, and support the sales team in achieving business targets.

Key Responsibilities

• Make outbound calls to prospective customers and follow up on existing leads.
• Explain the company's products and services to potential customers.
• Understand customer requirements and provide relevant information.
• Generate qualified leads and schedule appointments for the sales team.
• Maintain accurate records of calls, customer interactions, and follow-ups.
• Handle customer queries professionally and resolve basic concerns.
• Achieve daily and monthly calling, lead generation, and conversion targets.
• Coordinate with the sales team to ensure timely follow-ups.

Required Skills

• Excellent verbal communication and interpersonal skills.
• Good Hindi communication; basic English proficiency preferred.
• Basic knowledge of MS Excel and CRM tools.
• Strong convincing, negotiation, and follow-up skills.
• Ability to work in a target-driven environment.
• Positive attitude and customer-focused approach.

Eligibility Criteria

• Minimum qualification: 12th pass or Graduate.
• Freshers and experienced candidates can apply.
• Prior experience in telecalling, telesales, customer support, or lead generation will be an added advantage.

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person