Salesforce Engineer II

Where Ambition Meets Innovation

At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.

Join us as we create something extraordinary together.

Job Overview

We are seeking a Salesforce Engineer II to join our CRM Technology team. In this role, you will be responsible for developing, enhancing, integrating, and supporting Salesforce solutions across Financial Services Cloud (FSC), Agentforce, OmniStudio, and the Salesforce Platform.

The ideal candidate will have good Salesforce development skills, experience building integrations, and a passion for delivering scalable, secure, and high-quality solutions while working closely with business and technology teams.

Responsibilities

Design, develop, test, deploy, and support scalable Salesforce solutions across, Sales Cloud & Financial Services Cloud (FSC), OmniStudio, and Salesforce Platform.Develop Salesforce applications and features using Apex, Lightning Web Components (LWC), Salesforce Flows, Platform Events, and Salesforce APIs.

Build digital experiences and guided user journeys using OmniScripts, FlexCards, DataRaptors, and Integration Procedures.

Develop enterprise integrations using REST APIs, Platform Events applying OAuth, and JWT security protocols to enable secure integration with AWS services, backend microservices, and cloud platforms.

Support implementation and enhancement of Data Cloud and Agentforce capabilities where applicable.Configure and customize Salesforce solutions to meet evolving business requirements

Participate in Salesforce deployments and release management activities using Copado, Git, Salesforce DX, and CI/CD processes.

Collaborate with business stakeholders, product owners, architects, and cross-functional teams to deliver scalable and maintainable solutions.

Troubleshoot application issues, perform root cause analysis, and provide production support.Optimize application performance, security, data quality, scalability, and maintainability.

Participate in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives.Follow established Salesforce development standards, coding best practices, and governance processes.

Stay current with Salesforce platform releases, AI innovations, and industry best practices

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

4-5 years of hands-on Salesforce development experience.

2+ years of experience implementing and supporting Financial Services Cloud (FSC) solutions.

Expertise in Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL, SOSL, and Salesforce Platform development.

Experience designing and developing integrations using REST APIs, Platform Events, OAuth, JWT Authentication, and enterprise integration patterns.

Experience with Salesforce deployment tools such as Copado, Git, Salesforce DX, and CI/CD pipelines.

Understanding of Salesforce security architecture, including profiles, permission sets, sharing rules, role hierarchies, and governance.

Experience working within Agile/Scrum development environments.

Good analytical, problem-solving, communication, and collaboration skills

Preferences

Experience with Salesforce Data Cloud, including data ingestion, identity resolution, audience segmentation, unified customer profiles, and Customer 360 capabilities.

Experience with Agent force, Salesforce AI, Prompt Builder, Copilot, AI Agents, or Generative AI solutions on the Salesforce platform.

Experience integrating Salesforce with AWS services and cloud-native applications.

Experience working within Financial Services, Wealth Management, or Advisor Platforms.

Knowledge of event-driven architectures and modern cloud integration patterns.

Exposure to AI-driven customer engagement and personalization solutions.

Preferred Certifications

Salesforce Certified Platform Developer I or II Salesforce Financial Services Cloud Consultant Salesforce Agent force Specialist

Core Competencies

Able to make quick decisions and resolve complex technical problems

Ability to manage through shift changes and effectively transition open and unresolved issues.

Ability to adapt, learn new technologies, develop new processes, and improve procedures.

Excellent documentation skills.

Ability to write, read, interpret, and edit complex documents and correspondence with team members and stakeholders.

Excellent verbal and written communication skills.

Ability to work peak, off-peak, weekend, and holiday shifts.

Ability to communicate and respond to communication effectively with client, associates, and stakeholders.

Ability to perform problem-solving, use logic and creative thought processes to resolve complex technical problems.

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