NE
Customer Success Representative
Neurealm (Formerly GS Lab | GAVS) · Chennai
Pay₹18,900–38,000a month, as listed
WhereChennaiTamil Nadu
TypePart time
Posted26 Oct8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list11 named
Customer communicationCustomer relationship buildingCustomer satisfaction trackingClient relationship developmentKPI monitoringCustomer relationship managementClient communication managementClient communication skillsAccount managementInternal communicationClient liaison
About this job
Maintain relationships with customers assigned to them by the Customer Success Manager. Monitor assigned customer activity related to the product or services they have subscribed to or purchased. Monitor adoption rate, retention rate, customer satisfaction scores, churn rates, and other relevant metrics determined by the CSM. Perpetually maintain efficient internal and external communications in a customer-goal-oriented
- Pay
- ₹18,900.00 - ₹38,000.00 per month
Benefits
Paid time off
Provident Fund
- Work Location
- In person
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