BPO Associate

Khandavi solutions pvt.ltd · Pune

Pay₹20,000–35,000a month, as listed

WherePuneMaharashtra

TypePart time

Posted31 Oct8 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list19 named

Customer records maintenanceRecord-keepingCustomer complaint handlingInbound customer enquiry call handlingPhone communicationClient detail updatesClient enquiry handlingInbound voiceMaster's degreeBusiness etiquetteBachelor's degreeClient servicesProviding product informationClient communication skillsProfessional phone etiquetteComplaint resolution call handlingClient educationClient interaction via phone callsCustomer data entry

About this job

Handle inbound and outbound customer calls professionally.

Respond to customer queries and provide appropriate solutions.

Provide information about company products and services.

Resolve customer complaints and concerns effectively.

Maintain accurate customer records and update databases.

Follow company policies, procedures, and quality standards.

Achieve daily, weekly, and monthly performance targets.

Communicate clearly and professionally with customers.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

Paid time off

Work Location: In person

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