BELL BOY

Bell Boy Job Description (JD)

Job Title

Bell Boy

Department

Front Office

Industry

Hotel / Hospitality

Job Responsibilities

Welcome guests warmly upon arrival and departure.

Assist guests with luggage, including carrying bags to and from guest rooms.

Escort guests to their rooms and explain room facilities.

Deliver guest luggage, messages, parcels, and requested items.

Assist with check-in and check-out procedures when required.

Maintain the cleanliness and organization of the lobby, luggage room, and entrance area.

Provide information about hotel facilities, services, and nearby attractions.

Arrange taxis and assist guests with transportation.

Handle guest belongings carefully and follow hotel security procedures.

Coordinate with the Front Office, Housekeeping, and Concierge teams.

Provide courteous, professional, and prompt guest service.

Qualifications and Skills

Minimum education

10th or 12th pass preferred.

Good communication and interpersonal skills.

Pleasant personality and professional appearance.

Physically fit to handle guest luggage.

Basic English and local language skills.

Previous hotel experience is an advantage, but freshers may apply.

Reporting To

Front Office Supervisor / Front Office Manager

Key Skills

Guest service

Communication

Teamwork

Luggage handling

Professional etiquette

Time management

Pay

₹12,000.00 per month

Benefits

Food provided

Paid time off

Provident Fund

Work Location

In person