Senior Sales Manager – Memberships

Job Title

Senior Sales Manager – Memberships

Department

Sales & Marketing

Reports To

Director of Sales & Marketing

Work Location

Infocity, Gandhinagar, Gujarat

Resort

Amrit Ocean Resort, Singer Island, Riviera Beach, Florida

Shift

US Shift (7:00 p.m. – 5:00 a.m. IST)

Summary

We are seeking a results-driven Senior Sales Manager – Membership to lead membership sales growth for Amrit Ocean Resort. You will own the membership sales pipeline from first inquiry to enrollment, grow the member base through targeted campaigns and partnerships, and drive renewals and referrals among existing members. The ideal candidate has a strong luxury hospitality or private club sales background and a consultative, relationship-led selling style.

About the Opportunity

Amrit Ocean Resort (www.amritocean.com) is one of the leading lifestyle and wellness resorts in the USA. We are now setting up a dedicated corporate sales office in India to drive revenue for the resort across its key business segments, working in close partnership with the resort’s leadership in Florida.

If you are a high-performing, growth-driven hospitality sales professional with a passion for luxury and wellness, this is a rare opportunity to be a founding member of a new, fast-growing team and shape how Amrit sells to the world.

Role Description

This is a full-time role for a Senior Sales Manager – Membership. The role covers membership prospecting, qualification and conversion, member retention, campaign development, communication, and customer service.

Responsibilities

Membership Sales

Achieve and exceed membership sales targets by prospecting, qualifying, and converting leads across all membership categories.

Manage the full sales cycle, from initial contact and tours/virtual presentations through enrollment and onboarding.

Develop and execute membership drives, promotional campaigns, and member-get-member referral programs.

Build and maintain strong relationships with local businesses, organizations, and community and social groups to generate membership leads.

Member Retention & Growth

Maintain strong relationships with existing members to drive renewals, upgrades, and referrals.

Partner with resort teams (spa, wellness, food & beverage, events) to cross-sell the full Amrit experience to members and prospects.

Track membership trends, churn, and feedback, and recommend improvements to the program.

Strategy, Reporting & Leadership

Prepare and execute quarterly and annual membership sales plans aligned with company objectives.

Maintain a strong understanding of the South Florida luxury market, competing clubs, and the comp set.

Maintain accurate records of all sales activity in the CRM in line with Amrit standards.

Prepare sales reports, forecasts, and market insights for leadership.

Represent the resort at webinars and networking functions.

Mentor and guide junior sales team members on best practices and product knowledge.

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

Minimum of 7 years of progressive sales experience in 5-star luxury hotels, resorts, or private clubs, with at least 3 years focused on membership, club, or high-value consultative sales.

Proven track record of meeting or exceeding membership or high-value sales targets.

Strong understanding of the South Florida and overall US luxury hospitality market.

Demonstrated ability to develop and implement effective sales strategies and to mentor team members.

Excellent written and verbal communication in English, with fluent, clear American-English communication suited to US clients.

Experience selling to US or other international clients and markets.

Strong negotiation, presentation, and networking abilities.

Proficient in Microsoft Office Suite and CRM software.

Highly organized, detail-oriented, and able to work independently in a remote, US-hours environment.

Knowledge of different cultures and languages is a plus.

A passion for hospitality and a commitment to exceptional customer service.

Benefits

Competitive salary and commission structure.

Comprehensive benefits package including insurance.

Paid time off and holidays.

Opportunities for professional development and growth.

Start Date

Immediate joining

Job Type

Full-time

Benefits

Health insurance

Paid time off

Ability to commute/relocate

Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

Have you worked in Sales at luxury resorts or private clubs? If yes, for how many years?

Do you have experience working with Membership Program Sales? If yes, which kind of membership programs and for how many years?

Experience

Hospitality Sales

3 years (Preferred)

Language

English (Required)

Shift availability

Night Shift (Required)

Work Location

In person