Customer Support Executive (CSE)

Vision India Insurance is looking for a responsible, enthusiastic, and customer-focused Customer Support Executive to join our team in Coimbatore.

The ideal candidate should have good communication skills, basic computer knowledge, and the ability to understand customer requirements and provide timely assistance. Candidates who are passionate about customer service and willing to work in a professional team environment are encouraged to apply.

Key Responsibilities

Handle customer enquiries through phone calls and other communication channels.

Understand customer requirements and provide appropriate information and assistance.

Explain company products and services clearly to customers.

Respond to customer questions, requests, and concerns professionally.

Follow up with customers to ensure their requirements are fulfilled on time.

Maintain accurate records of customer interactions and follow-ups.

Coordinate with internal teams to resolve customer-related issues.

Ensure timely responses to customer enquiries.

Assist with daily customer support and office-related activities.

Build and maintain positive relationships with customers.

Follow company policies and maintain professional communication.

Eligibility & Required Skills

Education

Any Computer Science Degree.

Freshers and experienced candidates are welcome.

Good verbal and written communication skills.

Basic computer knowledge and familiarity with MS Office applications.

Strong interpersonal and customer-handling skills.

Good coordination and follow-up abilities.

Ability to work independently and as part of a team.

Positive attitude and willingness to learn.

Salary & Benefits

Attractive salary.

Performance-based incentives.

Training and professional guidance.

Career development and growth opportunities.

Cell phone reimbursement.

Commuter assistance.

Friendly and supportive working environment.

Why Join Vision India Insurance?

Join Vision India Insurance and build your career in a professional and supportive work environment. We provide the right training, guidance, and opportunities to develop your communication and customer service skills.

Interested candidates are welcome to apply!

Pay

Up to ₹12,000.00 per month

Work Location

In person