Customer Support Associate

Job Description – Customer Support Executive (Voice Process)

Job Location

Coimbatore, Tamil Nadu

Job Role

Customer Support Executive

Salary

Up to ₹35,000 per month

Process Type

Voice Process

Employment Type

Full-Time

Experience

Sales Voice Process Experience Mandatory

Job Summary

We are looking for experienced and customer-focused candidates for the Customer Support Voice Process in Coimbatore. Candidates must have prior experience in a sales voice process and good communication skills. The selected candidates will be responsible for handling customer calls, understanding customer requirements, promoting products or services, and providing effective customer support while achieving business targets.

Roles and Responsibilities

Handle inbound and outbound customer calls professionally.

Interact with customers and understand their requirements.

Promote and explain company products or services.

Generate leads and convert potential customers into sales.

Follow up with prospective and existing customers.

Handle customer queries, objections, and concerns effectively.

Maintain good customer relationships and ensure customer satisfaction.

Update customer information and call details in the CRM system.

Achieve daily, weekly, and monthly sales targets.

Maintain call quality and productivity standards.

Candidate Requirements

Previous experience in a Sales Voice Process is mandatory.

Customer support or non-voice experience alone will not be considered.

Good verbal communication skills.

Strong convincing and negotiation skills.

Ability to handle customer objections and close sales.

Basic computer and CRM knowledge.

Target-oriented and customer-focused approach.

Immediate joiners preferred.

Salary and Benefits

Salary

Up to ₹35,000 per month.

Salary based on previous experience and communication skills.

Attractive performance-based incentives.

Career growth opportunities.

Work Location

Coimbatore, Tamil Nadu.

Interested Candidates

Candidates with prior experience in sales voice processes and strong customer-handling skills are encouraged to apply.

Pay

Up to ₹35,000.00 per month

Work Location

In person