Telecaller (EdTech)

Job Description

As a Telecaller, you will be responsible for connecting with potential students through calls, understanding their learning needs, and presenting suitable course options. The role requires strong communication skills, persistence, and a student-focused approach.

Key Responsibilities

Make outbound calls to prospective students and parents to share information about EdTech courses

Attend inbound calls and respond to inquiries in a clear and professional manner

Explain course features, duration, fees, and enrollment steps

Follow up with interested leads to ensure successful conversions

Maintain call records, lead details, and follow-up status in the system

Coordinate with the admissions or business development team to meet targets

Provide feedback to improve calling scripts and engagement methods

Candidate Requirements

Good verbal communication skills in Malayalam and English

Confident, patient, and customer-friendly approach

Prior experience in telecalling, sales, or education sector is an advantage

Basic computer skills and familiarity with CRM or calling systems

Qualification

Plus Two / Graduation preferred

Job Details

Employment Type

Full-time, Permanent

Salary

Fixed pay with performance-based incentives

Job Types

Full-time, Permanent

Pay

₹15,500.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Leave encashment

Work Location

In person