FO
Guest Service Associate (F&B Service)
FORTE KOCHI HOTEL · Kochi
Pay₹18,000–19,000a month, as listed
WhereKochiKerala
TypeFull time
Posted2 Nov3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list19 named
ServingCustomer complaint handlingTable settingGuest relationsTable serviceGreeting customersReal-time guest complaint resolutionUpselling menu itemsCross-departmental liaisonHandling dissatisfied clientsFood and beverage serviceOrder takingClean workspace maintenanceDrink serviceSuggestive sellingTeam coordinationAdd-on salesGuest greeting in food serviceCommunication with kitchen staff
About this job
Key Responsibilities
Welcome and greet guests professionally.
Take food and beverage orders and ensure accurate service.
Serve food and beverages according to hotel standards.
Attend to guest requests and ensure guest satisfaction.
Maintain restaurant cleanliness and hygiene.
Ensure proper table setup and mise-en-place.
Coordinate with the kitchen and other departments.
Promote food and beverage items through upselling.
Follow departmental SOPs and grooming standards.
Handle guest complaints promptly and professionally.
- Job Types
- Full-time, Permanent
- Pay
- ₹18,000.00 - ₹19,000.00 per month
Benefits
Food provided
Provident Fund
- Work Location
- In person
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