senior store manager

Job Summary

The Senior Store Manager is a pivotal role that oversees all aspects of the store’s operations, ensuring smooth day-to-day functioning while delivering an unparalleled customer experience. The role requires strong leadership, business acumen, and a passion for fashion and bridal wear.

Key Responsibilities

Team Leadership

Recruit, train, and manage a team of stylists, sales associates, and administrative staff.

Foster a positive, inclusive, and motivating work environment.

Conduct regular performance evaluations and provide constructive feedback.

Customer Service Excellence

Ensure each bride receives personalized service tailored to her needs and preferences.

Handle escalated customer issues with professionalism and care.

Build long-term relationships with clients to encourage repeat business and referrals.

Store Operations

Oversee daily operations, including scheduling, inventory management, and visual merchandising.

Maintain cleanliness, organization, and presentation standards.

Ensure all rental gowns and accessories are cleaned, maintained, and ready for client use.

Sales and Financial Management

Drive sales by implementing strategies to meet and exceed revenue targets.

Monitor budgets, control costs, and manage store finances.

Analyze sales data to identify trends and make informed decisions.

Inventory and Vendor Management

Manage inventory levels and coordinate with vendors for new stock and product returns.

Track popular styles and ensure sufficient stock of high-demand items.

Marketing and Events

Collaborate with the marketing team to plan and execute promotional events, bridal showcases, and sales campaigns.

Use social media platforms to enhance store visibility and customer engagement.

Compliance and Safety

Ensure compliance with company policies and local regulations.

Promote a safe and secure store environment for staff and customers.

Qualifications

Proven experience as a store manager or senior managerial role, preferably in fashion or bridal retail.

Strong leadership and team-building skills.

Exceptional customer service and interpersonal skills.

Business acumen with experience in sales, budgeting, and inventory management.

Familiarity with bridal fashion trends and fabrics is a plus.

Proficiency in point-of-sale systems and inventory management software.

Excellent organizational and problem-solving abilities.

Job Type

Full-time

Pay

₹35,000.00 - ₹45,000.00 per month

Education

Bachelor's (Required)

Experience

total work

5 years (Required)

Management

3 years (Required)

Language

Hindi (Required)

Work Location

In person