Jobs›Front Office, Kochi

Front Office Executive cum Admin

Password Publishing House Pvt Ltd · Kochi
Pay₹18,000–22,000a month, as listed
WhereKochiKerala
TypeFull time
Posted5 Nov2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list44 named
Report preparationCorrespondence managementConfidential information handlingCollaboration with salesMeeting coordinationEmail managementEmail communicationGuest relationsInbound customer enquiry call handlingDocument preparationCoordination with sales teamsPhone communicationDigital register maintenanceVisitor log maintenanceOperations coordinationGreeting customersClient enquiry handlingCorrespondence draftingInbound voiceCross-departmental liaisonEmail softwareVisitor check-inMeeting schedulingBusiness etiquetteStakeholder coordinationConfidential record keepingRecords creationTracking and tracingTelephone systemsPostal processingCorporate event coordinationCourier and postal service assistanceSecretarial workLog booksDocumentation handlingProfessional phone etiquetteTracking inventory levelsVisitor managementTeam coordinationCross-functional communicationOffice phone managementIssue reportingReception managementFront office management
About this job

Reception & Visitor Management

Welcome and attend to visitors, clients, dealers, suppliers and other guests professionally.

Maintain a visitor register with details of visitors, purpose of visit and contact information.

Inform the concerned department or employee about visitor arrivals.

Ensure visitors are guided to the appropriate department or person.

Handle incoming enquiries and provide necessary information.

Telephone & Communication Management

Attend incoming telephone calls and transfer them to the appropriate departments.

Handle general enquiries through telephone, email and other communication channels.

Take messages and ensure they are communicated to the concerned employees.

Maintain professional telephone etiquette and communication standards.

Courier & Dispatch Management

Receive incoming couriers, parcels and postal documents.

Maintain an inward and outward courier register.

Distribute received documents and parcels to the concerned departments.

Coordinate outgoing courier and dispatch requirements.

Follow up on courier delivery status whenever required.

Office Administration

Maintain the reception area in a neat and professional manner.

Monitor the availability of office stationery and other basic requirements.

Coordinate meeting room arrangements and visitor refreshments.

Assist in maintaining office records and administrative documents.

Support general administrative activities as assigned by management.

Email & Documentation

Monitor general office email enquiries, if assigned.

Forward relevant emails to the concerned departments.

Maintain records of incoming letters, documents and other communications.

Prepare basic letters, reports and administrative documents as required.

Internal Coordination

Coordinate with HR, Accounts, Sales, Editorial and other departments.

Assist in communicating general office announcements and instructions.

Support employee-related administrative coordination.

Ensure important messages reach the concerned employees on time.

Additional Responsibilities

Assist in organizing office meetings, company events and employee gatherings.

Maintain confidentiality of company information and documents.

Report any visitor-related, security or administrative concerns to the reporting manager.

Perform other duties assigned by the HR Manager or Management.

Pay
₹18,000.00 - ₹22,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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