Hiring Tele-Caller/FDE - Location - Chandigarh

FDE (Front Desk Executive)/ Tele-Caller

Required Experience

Minimum 1 Year work experience

Qualification

Graduate in any discipline.

Responsibilities

• Generate sales by making cold calls to active or old students.
• Obtaining and updating lists of students' contact details.
• Calling active and budding students to encourage the purchase of courses could be 50-100 calls per day.
• Addressing students' uncertainties, grievances, and suggestions on time.
• Communicating verbal acceptances of offers to our sales team for closing.
• Recording all successful and unsuccessful attempts to close sales.
• Answering phones and explaining the product and services offered by the company.
• Asking questions to the students and understanding their specifications
• Resolving queries and issues related to the products and services
• Achieve monthly targets time to time.
• Handle front desk also.

Requirements

• High school diploma or equivalent.
• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.

Preferred skills and qualifications

• Research skills for telecalling and reaching out to new clientele
• Proven track record of being a telecaller and conducting sales through the telephone
• Ability to switch the communication style based on social cues and conversational hints
• Knowledge of CRM software programs and telephone systems is a big bonus

Job Type

Full-time

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Paid sick time

Provident Fund

Education

Bachelor's (Preferred)

Experience

total work

2 years (Preferred)

Language

English (Preferred)

Hindi (Preferred)

Work Location

In person