Collection Executive / Officer

Urgent Hiring for Tele Collection Executives - Oolka, Marathahalli Bengaluru We are looking for experienced Tele Collection Executives to join our team at Oolka, Marathahalli, Bengaluru. Job Details

• Work from Office (HSR Layout)
• Salary: ₹20k - ₹25k + high incentives (If DRA Certificate 30+ salary will offer)
• HSC (12th Pass) with min 6 months Telecaller experience
• Good communication skills required Language: English, Hindi mandatory Responsibilities
• Handle collection & recovery calls
• Follow up with customers
• Maintain records & achieve targets Main Work - Inbound + Outbound Calls & Chats - Attend calls / chats from customers who have overdue loan accounts - Help users clear their overdue accounts - Explain their loan dues, credit score impact, and settlement options - Help with account creation, subscription issues - Address customer inquiries related to credit score management, document verification - Escalate for NOC (No Objection Certificate) document to the lenders after payment is cleared 2. Collection Part: - Follow up with customers for pending payment - Convince them to pay / settle overdue amount - Give them payment link / process - Maintain PTP (Promise to Pay) and update in CRM 3. Documentation Work: - Collect and verify customer documents - Update customer details in system / CRM - Maintain proper follow-up records Benefits
• Full-Time Permanent Role
• Career Growth Opportunities Interested candidates can apply now or share resumes with us. Contact: [8618201067/ Anusha HR]