Tele Caller Executive

JOB SUMMARY

We are looking for a customer-focused and proactive Telecaller to handle customer queries, complaints, and feedback. The ideal candidate should have strong communication and problem-solving skills to ensure timely resolutions and a positive customer experience.

RESPONSIBILITIES AND DUTIES

• Handle customer calls, queries, complaints, and feedback.
• Follow up with customers to ensure satisfactory resolution.
• Maintain records of customer interactions and feedback.
• Escalate unresolved issues to management.
• Ensure effective communication and customer satisfaction.

EXPERIENCE AND SKILLS

• 1–2 years of experience in telecalling or customer support.
• Basic computer knowledge and proficiency in MS Excel or Google Sheets.
• Good verbal communication skills in Gujarati, Hindi and English.

Location

Surat, India

Pay

Up to ₹20,000.00 per month

Benefits

• Internet reimbursement
• Paid sick time
• Provident Fund

Work Location

In person