Back Office Executive

• Key Responsibilities

A. Jewellery Receiving \& Processing

• Receive jewellery and diamond parcels from customers.
• Verify jewellery details, item descriptions, weights and quantities.
• Ensure proper tagging and identification of each jewellery item.
• Enter received jewellery details accurately into the laboratory software.
• Coordinate with the grading team for timely processing.

B. Data Entry \& Documentation

• Prepare invoices, bills and delivery documents.
• Maintain accurate records of customer details and jewellery transactions.
• Update diamond and gemstone details in the software and Excel sheets.
• Maintain daily inward and outward registers.
• Ensure proper documentation and filing of certification reports.

C. Certification \& Quality Coordination

• Coordinate with diamond graders and quality checking teams.
• Verify certificate details before printing and delivery.
• Ensure certificate numbers, barcodes and QR codes are correctly updated.
• Coordinate for laser engraving and certificate-related activities.
• Report discrepancies in jewellery details, stone counts or certificate information to the concerned supervisor.

D. Customer \& Branch Coordination

• Coordinate with the front office and customer service team.
• Provide updates regarding jewellery processing and delivery status.
• Handle internal communication with other branches and departments.
• Ensure timely movement and safe handover of jewellery parcels.

E. Dispatch \& Inventory Management

• Prepare jewellery parcels for delivery.
• Verify jewellery items against invoices and delivery documents.
• Maintain proper records of dispatched and received items.
• Ensure jewellery and certificates are handed over to the authorised person.

Job Type

Full-time

Pay

From ₹15,000.00 per month

Education

• Higher Secondary(12th Pass) (Preferred)

Experience

• total work: 1 year (Preferred)

Work Location

In person