Steward

The Steward is responsible for providing efficient food and beverage service to guests while maintaining high standards of hospitality, cleanliness, and professionalism. The role involves assisting with table setup, taking and serving orders, maintaining service stations, and coordinating with the kitchen and senior service team to ensure a smooth and pleasant dining experience.

Key Responsibilities

Welcome guests courteously, assist with seating when required, present menus, and provide attentive and professional service throughout their visit.

Serve food and beverages accurately and promptly, following established restaurant service standards and instructions from the Captain or senior team members.

Assist in taking guest orders, communicate special requests to the kitchen, and ensure orders are delivered to the correct tables.

Arrange tables with the appropriate crockery, cutlery, glassware, napkins, and other required service items before service begins.

Complete pre-service preparations, including polishing cutlery and glassware, arranging service stations, folding napkins, and replenishing supplies.

Develop a good understanding of the restaurant's menu, including food items, beverages, ingredients, and basic preparation methods, to answer guest queries appropriately.

Respond promptly to guest requests, maintain courteous communication, and escalate complaints or special requirements to the Captain or Restaurant Manager.

Maintain cleanliness and hygiene of tables, chairs, service stations, sideboards, and assigned areas throughout the shift.

Handle crockery, cutlery, glassware, trays, and other service equipment carefully. Report damaged or broken items to the supervisor.

Work closely with Captains, Senior Stewards, kitchen staff, and other departments to ensure timely service and smooth restaurant operations.

Monitor service station supplies and replenish items such as napkins, cutlery, crockery, and condiments as required.

Follow food safety, personal hygiene, grooming, and workplace safety standards at all times.

Verify food and beverage items before serving and ensure special instructions are communicated correctly to the concerned team.

Assist in preparing the restaurant for service by arranging tables, cleaning assigned areas, setting up stations, and checking service essentials.

Support end-of-shift activities, including clearing tables, cleaning service stations, storing equipment, and preparing the restaurant for the next service.

Follow restaurant SOPs, service protocols, management instructions, and company policies consistently.

Support colleagues during busy service periods, assist with assigned duties, and maintain coordination with the service team.

Perform other service-related duties assigned by the Captain, Senior Steward, or Restaurant Manager to support daily operations.

Preferred Qualifications and Experience

Previous experience in food and beverage service at a hotel, restaurant, café, or other hospitality establishment is preferred.

Freshers with a positive attitude and willingness to learn may also be considered.

Basic knowledge of restaurant service etiquette and table setup.

Good communication and interpersonal skills.

Well-groomed, presentable, punctual, and guest-focused.

Ability to work in a fast-paced environment and flexible shifts, including weekends and holidays.

Pay

Up to ₹24,000.00 per month

Benefits

Food provided

Health insurance

Leave encashment

Paid sick time

Provident Fund

Work Location

In person