Jobs›Customer Care, Gurugram

Customer Care Executive

Elevate X Solutions · Gurugram
Pay₹20,000–40,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted10 Nov2 days ago, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list5 named
Good Communication SkillsBlended processInternational BPONon-Voice ProcessNon-Voice/Chat Process
About this job

CUSTOMER SUPPORT EXECUTIVE International Voice and Chat Process Location: As per company requirement Hiring for: International Process Job Overview We are hiring Customer Support Executives for an International Voice and Chat Process. This is a great opportunity for candidates with international BPO experience who want to build their career in customer service. Key Responsibilities Handle customer queries through voice and chat support Understand customer concerns and provide accurate and timely solutions Resolve customer issues professionally while maintaining service quality Provide excellent customer service and ensure customer satisfaction Handle customer complaints and escalate unresolved issues to the relevant team Maintain accurate records of customer interactions and follow up when required Achieve defined quality and productivity targets Required Skills and Qualifications Graduates and undergraduates can apply Minimum 6 months of experience in an International Process is mandatory Excellent verbal and written communication skills in English Good customer handling and interpersonal skills Basic computer knowledge Ability to work in a target driven environment Candidates with International Voice or Chat Process experience will be preferred Salary and Benefits Salary from 20000 to 40000 CTC per month Working Days 5 days a week Shifts Rotational shifts Week Off Rotational Cab Facility Company provided both way cab facility Experience Required Minimum 6 months of experience in an International Process Education Graduate or Undergraduate Process International Voice and Chat Process Why Join Us Attractive salary package Five day working Both way cab facility Opportunity to work in an International Process Career growth opportunities in customer service Regards, Aastha 8400102802 HR-Elevate X Solutions

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