Tele Caller Executive

Telecaller (Corporate Sales & Business Development – Travel & MICE)

Company

Eknos India Pvt. Ltd.

Website

https://www.eknos.com

Industry

Corporate Travel, MICE, Events & Hospitality

Job Type

Full-Time

Department

Sales & Business Development

Overview

We are looking for a confident, proactive and result-oriented Telecaller to join our Corporate Sales & Business Development team.

The candidate will be responsible for reaching out to corporate clients through company-provided databases, online business platforms, LinkedIn, internet research and other lead-generation sources.

The role involves identifying potential corporate clients, introducing Eknos's travel and MICE services, generating business enquiries, following up with prospects and converting leads into confirmed business.

The candidate must have a good understanding of the Travel and MICE industry and should be comfortable preparing professional PowerPoint presentations, sending business emails, creating travel proposals and coordinating with the internal operations team.

Key Responsibilities1. Corporate Sales & Telecalling

Make outbound calls to corporate clients using company-provided databases and leads generated through online platforms.

Identify and connect with decision-makers, HR heads, Admin Managers, Procurement Teams, Travel Managers and Corporate Event Managers.

Introduce Eknos and explain its corporate travel, group travel, MICE, conference, incentive travel and event management services.

Generate new business enquiries and identify potential sales opportunities.

Conduct regular follow-ups through phone calls, emails and WhatsApp.

Schedule meetings and arrange discussions between prospective clients and the management team.

Maintain a professional relationship with existing and prospective corporate clients.

Lead Generation & Business Development

Research and identify potential corporate clients through LinkedIn, Google, online directories and other platforms.

Build and maintain a database of prospective companies and key decision-makers.

Understand client requirements and identify opportunities for corporate travel, conferences, exhibitions, incentive trips, hotel bookings and group travel.

Maintain accurate records of calls, follow-ups, enquiries and sales opportunities.

Work towards achieving monthly, quarterly and annual sales targets.

Travel Proposals & Presentations

Prepare professional travel proposals based on client requirements.

Create PowerPoint presentations for corporate travel, MICE programs, conferences, incentive tours and destination proposals.

Prepare destination information, hotel options, itineraries, inclusions, exclusions and costing details.

Draft professional business emails, quotations and client communications.

Coordinate with the operations team to obtain hotel rates, flight details, destination information and package costs.

Ensure proposals and presentations are accurate, attractive and professionally formatted.

Client Coordination & Follow-ups

Understand client requirements, budgets, travel dates, destinations and other specifications.

Share proposals and quotations with prospective clients.

Follow up on submitted proposals and work towards closing business.

Coordinate internally with sales and operations teams to ensure timely responses to client enquiries.

Maintain proper records of client interactions and business developments in the company's CRM or tracking system.

Mandatory Skills & Requirements

Travel & MICE industry knowledge is mandatory.

Previous experience in corporate travel, MICE, travel agency or hospitality sales is preferred.

Excellent verbal and written communication skills in English.

Good telephone etiquette and confidence in speaking with corporate decision-makers.

Must know how to create professional PowerPoint presentations.

Must be proficient in MS Excel, Word and PowerPoint.

Must be capable of drafting professional business emails.

Knowledge of travel itineraries, hotel categories, destinations, flight bookings, group travel and MICE proposals.

Good internet research and lead-generation skills.

Ability to handle multiple enquiries and follow-ups simultaneously.

Target-oriented, self-motivated and capable of working independently.

Desired Personality Traits

Confident, presentable and professional personality.

Extrovert with strong communication and convincing skills.

Proactive and willing to take ownership of responsibilities.

Independent and capable of taking decisions.

Good organizational and time-management skills.

Positive attitude with a willingness to learn and grow.

Result-oriented with a strong focus on business generation.

Educational Qualification & Experience

Graduate in any discipline. Hospitality, Tourism or Travel Management graduates preferred.

Minimum 1–2 years of experience in Travel & Tourism, MICE or Corporate Sales preferred.

Experience in telecalling, lead generation or B2B sales will be an advantage.

Freshers with strong Travel & MICE knowledge and excellent communication skills may also be considered.

Job Expectations & Performance

The candidate will be expected to

Make daily outbound calls to prospective corporate clients.

Generate qualified business leads and enquiries.

Maintain consistent follow-ups with prospective clients.

Prepare and share professional travel proposals and presentations.

Convert enquiries into confirmed business.

Achieve assigned monthly and quarterly sales targets.

Maintain proper lead and follow-up records.

Additional Requirements

Proficiency in English is mandatory.

Hindi communication skills preferred.

Knowledge of MS Office and Google Workspace.

Updated resume with photograph attached.

Immediate joiners preferred.

Company Profile

Website

https://www.eknos.com

Job Type

Full-time

Benefits

Cell phone reimbursement

Health insurance

Application Requirement

Candidates must submit an updated resume with a recent photograph.

Pay

₹25,000.00 - ₹30,000.00 per month

Ability to commute/relocate

Gurugram, Harya