Front Office Executive

Job Description – Front Office ExecutiveJob Summary

The Front Office Executive will be responsible for managing the company's reception area, handling visitors and incoming calls, providing administrative and documentation support, and ensuring smooth day-to-day front office operations while maintaining a professional and welcoming environment.

Key Roles & Responsibilities

Reception & Visitor Management

Welcome and attend to visitors, clients, candidates and business associates professionally.

Maintain visitor records and coordinate appointments with concerned departments.

Ensure the reception area is neat, organised and presentable.

Inform concerned employees about visitor arrivals.

Telephone & Communication Management

Handle incoming and outgoing telephone calls.

Transfer calls to the appropriate departments or employees.

Receive and convey messages accurately.

Respond to general enquiries through telephone, email and other communication channels.

Administrative Support

Assist with daily administrative and clerical activities.

Handle printing, scanning, photocopying and other office-related tasks.

Coordinate courier, postal and document dispatch activities.

Monitor basic office supplies and inform the Admin team about replenishment requirements.

Office Coordination

Coordinate with HR, Administration and other departments for daily office requirements.

Assist in arranging meetings, interviews and official visits.

Coordinate meeting room bookings and refreshments for guests.

Documentation & Record Management

Prepare, maintain and update office documents, registers and administrative records.

Handle document typing, formatting, scanning, printing and photocopying.

Maintain proper physical and electronic filing systems.

Maintain inward and outward document registers and track document movement.

Assist in preparing letters, office circulars, reports and other official correspondence.

Follow up with concerned departments for pending documents and signatures.

Ensure confidentiality and safe handling of company documents and records.

Professional Conduct

Maintain confidentiality of company information and communications.

Follow company policies, procedures and reporting protocols.

Maintain professional communication, punctuality and a positive attitude.

Handle assigned responsibilities efficiently and independently.

Required Skills & Qualifications

Graduate in any discipline.

Minimum 3 years of experience in front office or administration preferred.

Good verbal and written communication skills in English and Malayalam.

Basic knowledge of MS Office, particularly Word and Excel.

Good typing, documentation and record-maintenance skills.

Proficiency in email communication and PDF handling.

Good interpersonal, coordination and organisational skills.

Pleasant personality, professional attitude and ability to multitask.

Pay

₹15,500.00 - ₹25,000.00 per month

Work Location

In person