Front Office Receptionist

Customer Greeting & Hospitality

Welcome and greet customers warmly as they enter the showroom or office.

Direct customers and visitors appropriately to specific sales counters, departments (e.g., gold, diamond, silver, or billing), or staff members.

Maintain a polite, professional demeanor and a pleasing voice/appearance suited to a luxury retail or corporate brand.

Coordination & Communication

Announce or inform relevant sales advisors, floor managers, or executives of VIP or arriving customers.

Answer, screen, and forward incoming phone calls, inquiries, or WhatsApp/email messages.

Handle general customer queries regarding showroom timings, locations, or basic product availability.

Customer Data & Database Management

Capture visitor/customer walk-in details (names, contact numbers, and preferences) in compliance with showroom procedures.

Maintain and update digital or physical customer databases regularly.

Front Office & Showroom Upkeep

Ensure the reception area, waiting lounge, and entrance remain clean, organized, and presentable throughout the day.

Monitor and manage front office stationery, visitor badges, and promotional brochures.

Administrative & Clerical Support

Assist with general administrative tasks like data entry, maintaining registers, or sorting mail/deliveries.

Coordinate appointments, scheduling, or special customer follow-ups if required by management.

Security & Access Control

Monitor visitor entry and exit points to maintain a safe and secure environment inside high-value retail or office premises.

Benefits

Food provided

Paid sick time

Paid time off

Work Location

In person