Sales Officer – Empire Digital

About the role

Empire Digital, part of the Empire Overseas Education group, is hiring Sales Officers for our Kochi office. You will handle sales across our services and look after customers from first enquiry to closure. Freshers with strong communication skills are welcome, and we will train you.

Responsibilities

Handle inbound enquiries by phone, WhatsApp and email, and follow up on leads

Explain our services clearly and help customers choose what fits their needs

Convert enquiries into sales and meet monthly targets

Look after existing customers, answer their questions and resolve issues

Keep lead and customer records up to date in our CRM or tracker

Coordinate with the internal team to make sure customers are served on time

Requirements

Freshers welcome; 0–2 years in sales, customer service or telecalling is an advantage

Good spoken and written English and Malayalam

Confident on the phone and comfortable talking to new people

Basic computer skills (email, spreadsheets, WhatsApp Business)

Graduate in any discipline preferred

Work location

In person, Kochi, Kerala.

How to apply

Apply through Indeed with your CV. Shortlisted candidates will be contacted for an interview.

Pay

₹12,000.00 - ₹20,000.00 per month

Work Location

In person