Customer Relations Officer (CRO) - Tele-sales

PixellEnergy Solutions Private Limited · Kochi

Pay₹20,000–30,000a month, as listed

WhereKochiKerala

TypeFull time

Posted7 Nov2 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list43 named

Computer operationCold callingOutbound lead nurturingCollaboration with salesMeeting coordinationCoordination with sales teamsPhone communicationCall loggingCustomer appointment bookingEnterprise SoftwareComputer literacyOpportunity qualificationMalayalamOutbound telemarketingEnglishClient data maintenance in CRMLocal languageLead conversionLead management systemsClient follow-upLead nurturingPhone canvassingScheduling for multiple individualsB2BProspectingTelesalesSales experience within the energy sectorComputer skillsSales pipeline managementCRM system proficiencyTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresSales activity reportingSales follow-upClient liaisonOffice sales environmentCustomer acquisitionLead qualification callsSales appointment settingClient interaction via phone callsSales lead qualification

About this job

Customer Relations Officer (CRO) – Tele-sales | Pixell Energy, Maradu, Kochi

Pixell Energy (PIXELLENERGY SOLUTIONS PVT LTD) is building India's Universal Charging Network. We set up and run Pixell-branded EV charging stations through a franchise model, sell EV chargers to businesses and run a charging software platform across Kerala, Karnataka, Tamil Nadu and Telangana.

The role

You are the first voice of Pixell Energy to every prospect. You call the leads we give you, qualify them, book meetings for your paired Sales Manager and follow up until the deal closes. You report to the Customer Relationship Manager (line manager) and the VP – Business Operations. Office-based role – no field travel.

Key responsibilities

Call every assigned lead on the same day (Meta, website, Google, referrals)

Qualify prospects – interest, location, land/site, power availability and readiness to invest

Book and confirm site visits and meetings for your Sales Manager, planned route-wise

Coordinate with the Sales Manager to send proposals and follow up until the prospect decides

Coordinate with the Sales Manager to collect client documents; ensure the booking amount and documents are collected at conversion

Make outbound calls to prospect lists and re-engage cold leads

Log every call in TeleCRM and send a daily call report

Requirements

Minimum 3 years of telecalling / tele-sales experience with daily targets

Fluent Malayalam and English; confident, polite phone manner

Comfortable with CRM, WhatsApp and basic computer work

Preference for candidates with experience in EV charging station sales

Salary: ₹20,000 – ₹30,000 per month (based on experience)
Timing: Monday to Saturday, 9:00 AM – 6:00 PM
Location: Corporate Office, HiLite Platino, Maradu, Kochi

How to apply: Apply on Indeed or send your CV to hr@pixellenergy.com with subject "Customer Relations Officer – Kochi". Call / WhatsApp: 90720 02055.

Pixell Energy is an equal-opportunity employer.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

Provident Fund

Ability to commute/relocate

Maradu, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience

outbound telecalling / tele-sales: 3 years (Preferred)

Language

Malayalam (Required)

Work Location: In person

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