Sales Coordinator

We are looking for a proactive and well-organized Sales Coordinator to be the primary point of contact between the sales team and other internal departments. The role involves extensive telephonic coordination with field sales staff, distributors, and stakeholders, along with liaising across departments such as finance, logistics, supply chain, and marketing to ensure smooth order-to-delivery execution and day-to-day sales support. Strong communication skills, a calling-first approach, and the ability to multitask across stakeholders are essential.

Key Responsibilities

• Act as the single point of contact for the field sales team, handling daily calls to collect orders, updates, and field feedback
• Coordinate telephonically with distributors, stockists, and retailers to resolve order, dispatch, and any other queries
• Coordinate with the finance/accounts team on invoicing, payment follow-ups, and credit-limit clearances
• Work with the marketing team to align on scheme communication, promotional activity, and material dispatch to the field
• Follow up proactively with the sales team on pending tasks, targets, and outstanding action items
• Maintain and update trackers for orders, complaints, and stakeholder communication
• Escalate and follow through on unresolved issues between sales and other departments until closure
• Schedule and coordinate internal sales meetings, calls, and reviews
• Ensure timely and accurate flow of information between the sales team, management, and support functions
• Assist in streamlining sales processes and improving reporting efficiency

Required Skills & Competencies

Excellent verbal communication skills with confidence to handle high call volumes

Strong coordination and follow-up skills across multiple stakeholders and departments

Ability to multitask and prioritize in a fast-paced sales environment

Good working knowledge of MS Excel and MS Office for tracking and reporting

Patience and problem-solving ability while managing queries from the field

High level of ownership and accountability for open issues

Preferred Qualifications - Graduate in any discipline

• 2–4 years of experience in sales coordination, back-office sales support, or a similar calling-intensive coordination role
• Experience working with distributors, field sales teams, or in a phone-based coordination role will be an added advantage
• Familiarity with CRM/ERP systems is a plus
• Pharma background will be given preference.

Additional Information

Interview process- 1st Round-Virtual/ 2 & 3 Round-F2F only

Required Qualification - Any Graduate

Pay

₹300,000.00 - ₹450,000.00 per year

Work Location

In person