Jobs›Telecaller, Kochi

Telecaller

EDCOM International Pvt Ltd · Kochi
Pay₹12,000–15,000a month, as listed
WhereKochiKerala
TypeFull time
Posted11 Nov2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list39 named
Customer records maintenanceCold callingGoogle SheetsOutbound lead nurturingInbound customer enquiry call handlingPhone communicationCall loggingStudent recruitmentCustomer appointment bookingComputer literacyStakeholder liaisonStudent record keepingService schedulingClient enquiry handlingInbound voiceOutbound telemarketingCross-departmental liaisonParent communicationMeeting schedulingLead nurturingClient servicesStudent admissionsPhone canvassingRespectful communicationProspectingProductivity softwareClient communication skillsTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresClient educationSales activity reportingCommunication skillsSales follow-upClient liaisonCross-functional communicationOffice phone managementSales appointment setting
About this job

Job Responsibilities

Make outbound calls to prospective students and parents.

Explain courses, admission procedures, fees, and other institution-related details.

Follow up with interested candidates and maintain regular communication.

Handle incoming calls and respond to basic queries professionally.

Generate and maintain student enquiry records.

Schedule counselling sessions and admission appointments.

Coordinate with the admission and academic teams.

Follow up on leads received through online platforms and other sources.

Maintain daily call and follow-up reports.

Achieve assigned calling and admission targets.

Requirements

Minimum 6 months of telecalling/customer service experience preferred.

Good communication and interpersonal skills.

Basic knowledge of MS Office/Google Sheets is an advantage.

Ability to communicate politely and confidently with students and parents.

Working Days
Monday to Saturday Working Hours: 9:00 AM – 5:00 PM Salary: ₹15,000 per month
Pay
₹12,000.00 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Work Location
In person

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