AY
Telecaller
ayur medicity hospital · Kochi
Pay₹10,000–18,000a month, as listed
WhereKochiKerala
TypeFull time
Posted11 Nov2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list28 named
Customer records maintenanceRecord-keepingInbound customer enquiry call handlingSalesCall loggingCustomer appointment bookingClient detail updatesSalesforcePatient appointment coordinationClient enquiry handlingClient data maintenance in CRMClient follow-upClient servicesHospital information systemsScheduling for multiple individualsCRM system proficiencyHandling patient queriesPatient record updatingTelemarketingPatient educationManaging patient recordsVisit schedulingAfter-call work proceduresClient educationMedical appointment creationMedical administrationClient interaction via phone callsCustomer data entry
About this job
Primary Responsibilities
- Appointment Scheduling
- Book, reschedule, and confirm OPD consultations, diagnostic tests, and health checkups.
- Patient Guidance
- Answer inquiries about hospital services, doctors' availability, billing, and visiting hours.
- Outbound Follow-ups
- Call patients with appointment reminders, test results, and follow-up care instructions.
- Service Promotion
- Inform patients about health packages, preventive care programs, and medical camps.
- Record Keeping
- Update patient details, feedback, and call logs in the Hospital Information Management System (HIMS) or CRM.
- Pay
- ₹10,000.00 - ₹18,000.00 per month
- Work Location
- In person
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