Customer Care Executive

At Aquila Finance Limited (a non-banking financial company / NBFC), a Customer Relationship Executive (CRE) is primarily responsible for front-line customer engagement, loan product sales, and branch operations.

Key Responsibilities

Business Development \& Customer Acquisition: Sourcing new clients and driving retail sales for financial products such as Gold Loans, Business Loans, NCDs/Debentures, Mortgage Loans, SODs, and Insurance.

Customer Relationship \& Service: Handling daily walk-in customer inquiries, addressing queries, and building long-term customer rapport.

Documentation \& Operations: Assisting customers with loan applications, verifying KYC documents, ensuring smooth onboarding, and coordinating loan disbursement steps.

Lead Generation \& Follow-ups: Conducting regular follow-ups with existing and prospective clients, supporting local marketing drives, and achieving monthly targets set by the branch

Pay

₹15,000.00 - ₹30,000.00 per month

Benefits

• Cell phone reimbursement
• Provident Fund

Work Location

In person