Guest Service Associate

Urgent openings for GSA/S at PVR INOX Salary : 16000-2000 Pus service charge Key Responsibilities : 1. Guest Handling Welcome guests with a friendly and professional attitude. Assist customers with movie timings, show information, and screen locations. Handle guest queries, complaints, and feedback politely. Ensure a smooth and enjoyable guest experience. 2. Ticketing & Entry Management Check movie tickets and guide guests to their respective screens. Assist customers with ticket-related queries. Manage entry queues and crowd flow during busy hours. Ensure guests enter the correct auditorium. 3. Food & Beverage Assistance Guide guests regarding food and beverage counters. Assist with food and beverage-related queries. Maintain hygiene and service standards. 4. Cinema Operations Ensure auditoriums, lobby areas, and common spaces are clean. Check auditorium readiness before every show. Coordinate with housekeeping, security, and other departments. Follow company policies and operational procedures.