Technical Support Executive || Gurgoan

Atain · Gurugram

Freshers welcome

Pay₹30,000–32,000a month, as listed

WhereGurugramHaryana

TypeFull timeFreshers welcome

Posted13 NovYesterday, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list23 named

Technical troubleshootingCustomer records maintenanceRecord-keepingComputer operationEmail communicationTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationComputer literacyClient enquiry handlingEnglish12th PassBachelor's degreeClient servicesComputer skillsProviding product informationClient communication skillsTechnical support via emailEscalation handlingClient educationCommunication skillsClient interaction via phone calls

About this job

Position: Technical Customer Support Executive

Eligibility Criteria

Minimum 12th Pass / Graduate candidates can apply (as per process requirements).

Freshers and experienced candidates can apply.

Good communication skills in English are preferred.

Basic technical and troubleshooting knowledge.

Basic computer and internet knowledge.

Strong customer-handling and problem-solving skills.

Job Role & Responsibilities

Handle customer queries related to Company products and services.

Provide technical assistance and troubleshooting support.

Resolve customer issues through calls, emails or other support channels.

Guide customers with product usage and technical concerns.

Escalate complex technical issues to the concerned department.

Maintain proper records of customer interactions.

Pay: ₹30,000.00 - ₹32,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location: In person

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