Jobs›Technical Support, Gurugram

Technical Support Executive || Gurgoan

Atain · Gurugram
Fresher चलेगा
वेतन₹30,000–32,000महीना, जैसा लिखा है
कहाँGurugramHaryana
प्रकारFull timeFresher चलेगा
Posted13 Novकल, SimplyHired से
Kaam ने check किया
Freshers के लिए खुला: experience नहीं माँगा
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं23 लिखे हैं
Technical troubleshootingCustomer records maintenanceRecord-keepingComputer operationEmail communicationTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationComputer literacyClient enquiry handlingEnglish12th PassBachelor's degreeClient servicesComputer skillsProviding product informationClient communication skillsTechnical support via emailEscalation handlingClient educationCommunication skillsClient interaction via phone calls
इस job के बारे में
Position
Technical Customer Support Executive

Eligibility Criteria

Minimum 12th Pass / Graduate candidates can apply (as per process requirements).

Freshers and experienced candidates can apply.

Good communication skills in English are preferred.

Basic technical and troubleshooting knowledge.

Basic computer and internet knowledge.

Strong customer-handling and problem-solving skills.

Job Role & Responsibilities

Handle customer queries related to Company products and services.

Provide technical assistance and troubleshooting support.

Resolve customer issues through calls, emails or other support channels.

Guide customers with product usage and technical concerns.

Escalate complex technical issues to the concerned department.

Maintain proper records of customer interactions.

Pay
₹30,000.00 - ₹32,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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