Jobs›Customer Support, Mumbai

Customer Support Associate

Writer Information · Mumbai
Pay₹20,000–23,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted13 NovToday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list25 named
MarathiCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageHandling dissatisfied clientsBusiness etiquetteBachelor's degreeClient servicesRespectful communicationComputer skillsHindiClient communication skillsProfessional phone etiquetteComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone calls
About this job

About the Role

We are looking for enthusiastic and customer-focused individuals for the position of

Customer Support Associate for Bisleri. The role involves handling customer queries,

resolving complaints, providing accurate information, and ensuring a positive customer

experience.

s

Handle inbound and outbound customer queries through calls.

Resolve customer complaints and concerns in a professional manner.

Provide accurate information regarding services and orders.

Maintain proper records of customer interactions and follow-ups.

Ensure customer satisfaction by providing timely and quality support.

Communicate with customers professionally and courteously.

Eligibility & Requirements

Graduate or Undergraduate candidates can apply.

Excellent English and Hindi communication skills.

Knowledge of Marathi will be an added advantage.

Basic computer knowledge.

Freshers and experienced candidates are welcome to apply.

Strong customer-handling and communication skills.

Shift Timings

Morning Shift
9:00 AM – 6:00 PM
Morning Shift
10:00 AM – 7:00 PM
Sunday
Fixed Off

Job Location

Andheri East, VKG, Mumbai

Salary

₹21,000 – ₹23,000 per month (CTC)

Who Can Apply?

Freshers as well as experienced candidates who have good communication skills and are

interested in customer support roles are encouraged to apply.

Interested candidates are requested to send mail to rajthilak.ramesh@writerinformation.com

Pay
₹20,000.00 - ₹23,000.00 per month

Benefits

Paid time off

Provident Fund

Work Location
In person

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