Customer Support Executive

Job Title

Customer Support Executive

Location

New Delhi

Employment Type

Full-time

Shift

Day Shift

Salary

Up to ₹5 LPA

Experience

Minimum 6 months

Qualification

Graduate

Job Summary

We are looking for a Customer Support Executive to join our team in New Delhi. The candidate will be responsible for assisting customers, resolving their queries, and ensuring a smooth and positive customer experience.

Key Responsibilities

Respond to customer queries and provide timely assistance.

Handle customer concerns professionally and resolve issues effectively.

Provide accurate information regarding products, services, and processes.

Maintain proper records of customer interactions and update relevant details.

Coordinate with internal teams whenever required to resolve customer issues.

Ensure customer satisfaction while following company processes and guidelines.

Meet assigned productivity, quality, and performance targets.

Requirements

Graduate in any discipline.

Minimum 6 months of experience in customer support or voice process.

Excellent verbal and written English communication skills.

Strong customer-handling and interpersonal skills.

Good problem-solving and active listening abilities.

Comfortable working in a day-shift environment.

What We Offer

Salary up to ₹5 LPA

Day shift

Career growth opportunities

Learning and development opportunities

Professional and supportive work environment

Pay

₹30,000.00 - ₹40,000.00 per month

Benefits

Provident Fund

Application Question(s)

Are u comfortable with Walk in Interview ?

Education

Bachelor's (Required)

Experience

Customer service

1 year (Required)

Language

English (Required)

Location

South East District, Delhi (Preferred)

Work Location

In person