Customer Support Executive/ Application Suppport Freshers
Botree Software International Pvt Ltd · Bangalore
Pay₹15,000–25,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted22 Sep16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list6 named
TeluguEnglishMicrosoft OfficeSQLKannadaHindi
About this job
Responsibilities (Travel Mandatory)
- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support
Technical Skills
Basic knowledge of SQL
- Language
- English, Hindi
- Job Type
- Full-time
- Pay
- ₹15,000.00 - ₹25,000.00 per month
- Work Location
- In person
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