Store Manager

Role Summary

The Store Manager will be responsible for the overall performance of the store, including sales growth, team management, customer experience, inventory control, and compliance with company SOPs. The role requires strong leadership, operational discipline, and a customer-first mindset.

Key Responsibilities

Manage day-to-day store operations and ensure smooth functioning of the outlet

Drive store sales and achieve monthly, quarterly, and annual targets

Ensure excellent customer service and handle customer escalations effectively

Recruit, train, schedule, and supervise store staff

Monitor staff performance and conduct regular reviews and follow-ups

Maintain inventory levels, reduce wastage/shrinkage, and ensure stock accuracy

Ensure adherence to company SOPs, hygiene, safety, and statutory compliance

Handle cash management, billing accuracy, and daily sales reports

Coordinate with HO teams for supply chain, marketing, and promotions

Ensure visual merchandising standards are maintained as per brand guidelines

Key Skills & Competencies

Strong leadership and people management skills

Sales-driven and target-oriented mindset

Excellent communication and customer handling skills

Good understanding of retail operations, inventory, and POS systems

Ability to work in shifts, weekends, and peak business hours

Qualification & Experience

Graduate in any discipline (MBA preferred but not mandatory)

3–6 years of experience in retail store operations

Prior experience as Store Manager / Assistant Store Manager preferred

Experience in retail, FMCG, QSR, café, or lifestyle brands is an advantage

What We Offer

Competitive salary and performance-linked incentives

Growth opportunities in a fast-growing retail brand

Supportive and performance-driven work culture

Job Type

Full-time

Pay

₹22,000.00 - ₹25,000.00 per month

Work Location

In person