International Customer Support Executive

Key Responsibilities

Outbound & Inbound Prospecting: Initiate contact with potential US clients via outbound dialer campaigns, digital web leads, and follow up on warm inbound inquiries.

Initial Debt Assessment: Conduct thorough, professional, and empathetic telephone consultations to understand the prospect’s current financial crisis, including total unsecured debt, income, and expenditure.

Lead Qualification: Qualify prospects against standard US insolvency criteria (e.g., minimum debt thresholds, number of creditors, and stable income).

Data Accuracy & CRM Management: Maintain flawless records of client interactions, debt figures, and contact details in the CRM database.

Compliant Warm Handoff

Transfer qualified leads seamlessly to senior Debt Advisors or Licensed Insolvency Practitioners for formal processing.

Objection Handling: Confidently navigate objections and clear up misconceptions about IVAs, credit scores, and debt management while maintaining a consultative, non-aggressive approach.

Pay

₹22,000.00 - ₹29,500.00 per month

Work Location

In person