Client Relationship Associate

Client Relationship Associate (CRA) – Outbound Telecalling

Location

A-100, Sector 4, Near Sector 16 Metro Station, Noida

Job Type

Full-time

Work Mode

On-site

Process

Outbound Telecalling – Fundraising

Experience

Freshers can apply

Qualification

12th Pass / Graduate / Graduation Pursuing

Salary

₹15,100 per month + ₹500 Attendance Bonus

Incentives

As per company policy

Working Days

Monday to Saturday

Working Hours

9:30 AM to 6:30 PM

Weekly Off

Sunday

Job Summary

We are looking for enthusiastic and communication-oriented Client Relationship Associates (CRA) to join our outbound telecalling team for a fundraising process.

The selected candidates will be responsible for making outbound calls, communicating fundraising initiatives to potential donors, maintaining professional communication, and achieving assigned calling and performance targets.

Key Responsibilities

Make outbound calls to potential donors.

Communicate fundraising and support initiatives clearly and professionally.

Explain the purpose and details of fundraising initiatives to potential donors.

Build positive and professional relationships with callers and potential donors.

Handle basic queries and provide relevant information.

Follow prescribed calling scripts and organizational processes.

Maintain accurate records of calls and interactions.

Achieve assigned calling and performance targets.

Maintain regular attendance and professional conduct.

Coordinate with the team to ensure smooth day-to-day calling operations.

Eligibility & Requirements

Minimum qualification

12th Pass.

Graduates and candidates currently pursuing graduation can apply.

Freshers are welcome to apply.

Good basic verbal communication skills.

Comfortable speaking with people over the phone.

Willingness to work in an outbound calling role.

Customer-oriented and professional approach.

Ability to follow calling scripts and processes.

Target-oriented and disciplined approach.

Comfortable working from the Noida office.

Salary & Benefits

Monthly Salary

₹15,100

Attendance Bonus

₹500

Performance-based incentives as per company policy.

ESI benefits, as applicable.

ESI Card, as applicable.

Opportunity to gain experience in client communication and telecalling.

Work Location

A-100, Sector 4, Near Sector 16 Metro Station, Noida

The position is 100% on-site.

How to Apply

Interested candidates can apply with their updated resume/CV.

Contact Person

9643201419

Immediate joiners can also apply.

Pay

₹15,000.00 - ₹18,000.00 per month

Benefits

Provident Fund

Work Location

In person