Telecaller cum Office Assistant

Job Title

Telecaller cum Office Assistant

Company

Shipsol 360

Location

Edapally, Kochi

Job Type

Full-Time

About Us

Shipsol 360 is a growing institute specializing in Logistics & Supply Chain Management training. We provide industry-focused education designed to prepare students for successful careers in the logistics, shipping, and supply chain sectors.

Job Overview

We are seeking a proactive and organized Telecaller cum Office Assistant to support our admissions and office operations. The primary focus of this role is converting student inquiries into admissions through effective follow-ups and communication, while also assisting the management with day-to-day administrative activities.

Key Responsibilities

Contact prospective students and respond to admission inquiries.

Follow up on assigned leads and convert inquiries into admissions.

Explain course details, fee structure, and admission procedures.

Maintain accurate records of leads, calls, follow-ups, and admissions.

Coordinate with the management regarding admissions, student appointments, and daily operational activities.

Assist with office administration, documentation, and record management.

Support day-to-day office operations and ensure smooth coordination between departments.

Achieve assigned admission and lead conversion targets.

Preferred Qualifications

Minimum 1 year of experience in telecalling, admissions counselling, customer support, or a similar role.

Excellent communication, interpersonal, and convincing skills.

Strong follow-up skills with a target-oriented approach.

Good organizational and coordination abilities.

Basic knowledge of MS Office, Google Workspace, or CRM software.

Ability to multitask, maintain records, and work efficiently in a professional office environment.

What We Offer

Fixed monthly salary.

Performance-based incentives.

Mobile phone reimbursement.

Supportive and professional work environment.

Career growth and learning opportunities.

Work Location

Edapally, Kochi

Employment Type

Full-Time

Pay

From ₹15,000.00 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Education

Bachelor's (Required)

Language

English (Required)

Location

Edapally, Kochi, Kerala (Required)

Willingness to travel

100% (Required)

Work Location

In person